The customer’s automatic garage door opener started up normally, but then ground to a halt after just a few seconds. It then closed the door before it could get very high.
The source of the noise led our team into the opener motor, where they found a tangle in the drive chain where it looped around its spindle. Removing and reinstalling the chain, and lubricating the stressed garage door opener motor parts adjacent to it, restored the unit to its proper functioning.
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* $29 service call - deducted from the service
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